Privacy Policy

Last Updated: April 21, 2025

At ask-oracle.com (“Website”), operated by Arpit Tambi, a person in India (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or use our Website, including services such as account creation, subscriptions, newsletters, and advertisements. By using the Website, you consent to the practices described in this Privacy Policy.

This policy complies with applicable laws, including the Digital Personal Data Protection Act, 2023 (India), the Information Technology Act, 2000 (India), and, where applicable, the General Data Protection Regulation (GDPR) for users in the European Union.

1. Information We Collect

We collect information to provide, improve, and personalize our services. The types of information we collect include:

1.1 Personal Information

Account Creation: When you register for an account, we may collect your name, email address, phone number, date of birth, and other details you provide.
Purchases and Subscriptions: For transactions or subscriptions, we collect payment information (e.g., credit card details, billing address) through secure payment processors.
Newsletters and Contests: If you subscribe to our newsletters or participate in contests, we collect your email address and any additional information you provide (e.g., preferences or contest entries).
User-Generated Content: Comments, feedback, or posts you submit on our blog or other interactive features may include your name or other identifiable information.

1.2 Non-Personal Information

Usage Data: We collect information about your interactions with the Website, such as pages visited, time spent, links clicked, and search queries.
Device and Technical Data: We collect details about your device, including IP address, browser type, operating system, and device identifiers.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and serve personalized ads. See Section 6 for details.

1.3 Aggregated Data

We may collect and share non-personal, aggregated data (e.g., statistics on user demographics or website traffic) for research, marketing, or advertising purposes. This data does not identify you individually.

2. How We Use Your Information

We use your information to:

Provide Services: Deliver astrology content, process payments, manage subscriptions, and fulfill orders or contest entries.
Personalize Experiences: Tailor content, recommendations, and advertisements based on your preferences and usage.
Communicate: Send transactional emails (e.g., order confirmations), newsletters, promotional offers, or updates about new features. You can opt out of marketing communications at any time (see Section 8).
Improve the Website: Analyze usage patterns to enhance functionality, performance, and user experience.
Serve Ads: Display targeted advertisements on the Website or through third-party ad networks.
Comply with Legal Obligations: Respond to legal requests, enforce our Terms of Service, or protect our rights and users.
Prevent Fraud: Monitor and detect suspicious activity to ensure the security of the Website and your account.

3. How We Share Your Information

We do not sell or rent your personal information to third parties without your consent, except as described below:

Service Providers: We share information with trusted third-party providers (e.g., payment processors, email service providers, hosting services) to perform functions like processing payments, sending emails, or analyzing data. These providers are contractually obligated to protect your data and use it only for the services they provide.
Advertising Partners: We may share non-personal, aggregated data (e.g., demographic statistics) with advertisers or marketing partners for research or ad targeting. Personal information is shared only with your consent or as part of targeted ad services (see Section 6).
Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes (e.g., court orders, government requests) or to protect our rights, property, or safety.
Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of such changes and ensure continued protection of your data.
User-Generated Content: If you post comments or content on our blog or public areas of the Website, your name or other provided information may be visible to other users.

4. Your Rights and Choices

You have rights regarding your personal data, subject to applicable laws:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal retention requirements.
Objection/Restriction: Object to or restrict certain processing activities (e.g., marketing or ad targeting).
Data Portability: Request your data in a structured, machine-readable format (where applicable).
Withdraw Consent: Withdraw consent for data processing at any time, without affecting prior lawful processing.

To exercise these rights, contact us at admin@ask-oracle.com. We will respond within the timeframes required by law (e.g., 30 days under DPDP Act or GDPR). For GDPR-specific rights, we comply with EU regulations for applicable users.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:

Account data is retained while your account is active and for a reasonable period after account deletion to comply with legal obligations.
Transaction data is retained for financial and tax purposes as required by Indian law.
Newsletter subscription data is retained until you unsubscribe.

When data is no longer needed, we securely delete or anonymize it.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and deliver personalized services. Types of cookies include:

Essential Cookies: Necessary for Website functionality (e.g., maintaining login sessions).
Analytics Cookies: Track usage patterns to improve the Website (e.g., Google Analytics).
Advertising Cookies: Enable targeted ads based on your interests.

You can manage cookie preferences through your browser settings or our cookie consent tool (if applicable). Note that disabling cookies may affect Website functionality. For more details, contact us at admin@ask-oracle.com.

7. Data Security

We implement industry-standard security measures to protect your data, including:

Encryption of sensitive data (e.g., payment information) during transmission and storage.
Access controls to limit data access to authorized personnel.
Regular security audits and vulnerability assessments.

However, no system is completely secure. If you suspect a data breach or unauthorized access to your account, contact us immediately at admin@ask-oracle.com.

8. Marketing Communications and Newsletters

If you subscribe to our newsletters or opt in to marketing communications, we may send you emails about new products, features, promotions, or contests. You can opt out at any time by:

Clicking the “unsubscribe” link in any marketing email.
Updating your preferences in your account settings.
Contacting us at admin@ask-oracle.com.

Opting out of marketing communications does not affect transactional emails (e.g., order confirmations) or your eligibility for contests.

9. International Data Transfers

As a Website operated from India, your data is primarily processed and stored in India. However, we may transfer data to service providers or partners in other countries (e.g., for cloud hosting or payment processing). We ensure such transfers comply with applicable laws, including:

DPDP Act, 2023, for Indian users.
GDPR safeguards (e.g., Standard Contractual Clauses) for EU users.

If you are located outside India, your data may be subject to Indian laws, which may differ from your local regulations.

10. Third-Party Links and Advertisements

The Website may contain links to third-party websites or advertisements. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.

11. Children’s Privacy

The Website is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child under 18, please contact us at admin@ask-oracle.com, and we will promptly delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or Website features. Updates will be posted on this page with a revised “Last Updated” date. We may notify you of significant changes via email or a prominent notice on the Website. Continued use of the Website after changes constitutes your acceptance of the updated policy.

13. Contact Us

For questions, complaints, or to exercise your data rights, contact us at:

Email: admin@ask-oracle.com
Address: Jaipur, Rajasthan, India – 302015
Grievance Officer: Arpit Tambi
Data Protection Officer (for GDPR): Arpit Tambi

We aim to respond to inquiries within 30 days, as required by applicable laws.

14. Compliance with Laws

We process your data in compliance with:

Indian Laws: Digital Personal Data Protection Act, 2023; Information Technology Act, 2000; and Consumer Protection Act, 2019.
GDPR: For users in the European Union, we adhere to GDPR requirements, including lawful bases for processing and user rights.
Other Jurisdictions: Where applicable, we comply with local data protection laws.

If you believe our data practices violate applicable laws, you may file a complaint with us or the relevant data protection authority (e.g., Data Protection Authority of India or an EU supervisory authority).

By using ask-oracle.com, you acknowledge that you have read, understood, and consent to this Privacy Policy.