GENERAL TERMS OF USE

Last Updated: April 21, 2025

Welcome to ask-oracle.com (“Website”), operated by Arpit Tambi, a person in India (“we,” “us,” or “our”). By accessing or using our Website, you (“User,” “you,” or “your”) agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use the Website. These Terms apply to all users, including visitors, registered users, and subscribers.

1. Acceptance of Terms

By accessing or using the Website, you enter into a legally binding agreement with us. These Terms, along with our Privacy Policy, Returns and Cancellation Policy, and any other policies referenced herein, govern your use of the Website and its services, including but not limited to account creation, subscriptions, newsletters, and advertisements. This agreement is for an indefinite term and may be terminated by either party as outlined in Section 9.

2. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. You are responsible for reviewing the Terms periodically. Continued use of the Website after changes are posted constitutes your acceptance of the modified Terms. We may notify you of significant changes via email or a prominent notice on the Website.

3. Eligibility

To use the Website, you must be at least 18 years old or the age of majority in your jurisdiction. If you are under 18, you may only use the Website with the consent and supervision of a parent or legal guardian. By using the Website, you represent and warrant that you meet these eligibility requirements.

4. Account Creation and Security

Registration: To access certain features (e.g., subscriptions, newsletters, or personalized services), you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.
Account Security: You are responsible for maintaining the confidentiality of your account credentials (e.g., username and password). You agree to notify us immediately at admin@ask-oracle.com if you suspect unauthorized access to your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.
Account Termination: We reserve the right to suspend or terminate your account for violations of these Terms, including but not limited to fraudulent activity, misuse of services, or breach of applicable laws.

5. Services and Subscriptions

Services: The Website offers various services, including but not limited to astrology content, newsletters, and premium subscription plans. Details of services, including pricing and features, are available on the Website.
Subscriptions: Subscription plans may be offered on a recurring basis (e.g., monthly or annually). By subscribing, you authorize us to charge the applicable fees to your chosen payment method. You may cancel your subscription as outlined in our Returns and Cancellation Policy.
Free Trials: If offered, free trials are subject to these Terms. We may require a payment method to start a trial and will notify you before charging any fees upon trial expiration.
Fee Changes: We reserve the right to modify subscription or membership fees. Changes will be communicated with reasonable notice (at least 30 days) via email or the Website. Continued use after fee changes constitutes your acceptance.

6. Intellectual Property

Ownership: All content on the Website, including text, images, audio, video, logos, trademarks, and software, is owned by or licensed to us and is protected by Indian and international intellectual property laws, including the Copyright Act, 1957 (India).
Limited License: You are granted a non-exclusive, non-transferable, revocable license to access and use the Website and its content for personal, non-commercial purposes. You may not copy, modify, distribute, or reproduce any content without prior written permission from us, except for limited extracts with proper attribution (e.g., mentioning ask-oracle.com and linking to the source).
Commercial Use: For commercial use of our content, contact us at admin@ask-oracle.com to obtain permission.
User-Generated Content: If you submit content to the Website (e.g., comments or feedback), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with the Website.

7. Privacy and Data Protection

We are committed to protecting your personal data in accordance with our Privacy Policy and applicable laws, including the Digital Personal Data Protection Act, 2023 (India) and, where applicable, the General Data Protection Regulation (GDPR) for EU users. By using the Website, you consent to the collection, use, and sharing of your data as described in our Privacy Policy. Key points:

We collect personal information (e.g., name, email, payment details) to provide services, process payments, and deliver personalized experiences.
We do not sell or rent your personal information to third parties without your consent, except as required by law or to fulfill services (e.g., payment processing).
You may request access, correction, or deletion of your personal data by contacting us at admin@ask-oracle.com.
For newsletters, you may opt out at any time using the unsubscribe link in emails.

8. Advertisements

Third-Party Ads: The Website may display advertisements from third parties. Advertisers are responsible for ensuring their content complies with applicable laws. We are not liable for any errors, omissions, or inaccuracies in advertising material.
Ad Placement: We reserve the right to modify, suspend, or reposition advertisements at our discretion.
User Interaction: Clicking on third-party ads may direct you to external websites. We are not responsible for the content, privacy practices, or services of these external sites.

9. Termination

By You: You may terminate your use of the Website or your account at any time by ceasing access or contacting us at admin@ask-oracle.com to delete your account.
By Us: We may terminate or suspend your access to the Website, with or without notice, for reasons including but not limited to:
- Violation of these Terms.
- Suspected fraudulent or illegal activity.
- Failure to comply with payment obligations.
- Compliance with legal or regulatory requirements.
Effect of Termination: Upon termination, your right to access the Website and its services will cease. Any outstanding obligations (e.g., subscription payments) must be fulfilled.

10. Returns, Cancellations, and Refunds

Our Returns and Cancellation Policy governs cancellations and refunds for subscriptions, purchases, and services. Key points:

We offer a customer-friendly refund policy, typically providing a 100% refund within 14 days of purchase, no questions asked, subject to the terms in the policy.
To request a refund or cancel a subscription, contact us at admin@ask-oracle.com.
Refunds are processed in accordance with applicable laws, including the Consumer Protection Act, 2019 (India).

11. Disclaimer of Warranties

The Website and its services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee:

The accuracy, completeness, or reliability of content on the Website.
Uninterrupted or error-free access to the Website.
The absence of viruses or harmful components.
The suitability of the Website for your specific needs.

12. Limitation of Liability

To the fullest extent permitted by law, we, our affiliates, and our partners shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

Your use of or inability to use the Website.
Errors, omissions, or inaccuracies in content.
Unauthorized access to or alteration of your data.
Any actions taken based on information provided on the Website. In jurisdictions where liability limitations are restricted, our liability is limited to the minimum amount permitted by law.

13. Third-Party Links

The Website may contain links to third-party websites or resources. We do not endorse or control these external sites and are not responsible for their content, availability, or privacy practices. You access third-party sites at your own risk.

14. Force Majeure

We are not liable for any failure or delay in providing the Website or its services due to events beyond our reasonable control, including but not limited to natural disasters, wars, strikes, or governmental restrictions.

15. Governing Law and Dispute Resolution

Governing Law: These Terms are governed by the laws of India, without regard to conflict of law principles.
Dispute Resolution: Any disputes arising from these Terms or your use of the Website shall be resolved through amicable negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan, India.
Consumer Disputes: For users in India, disputes may also be addressed through consumer forums under the Consumer Protection Act, 2019.

16. Compliance with Laws

You agree to use the Website in compliance with all applicable local, national, and international laws, including but not limited to:

Indian laws, such as the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023.
GDPR, if you are located in the European Union.
Other applicable data protection and consumer protection laws.

17. Contact Us

For questions, complaints, or requests regarding these Terms, your account, or your data, contact us at:

Email: admin@ask-oracle.com
Address: Jaipur, Rajasthan, India – 302015
Grievance Officer: Arpit Tambi

18. Entire Agreement

These Terms, together with the Privacy Policy, Returns and Cancellation Policy, and any other referenced policies, constitute the entire agreement between you and us regarding the use of the Website. These Terms supersede all prior or contemporaneous agreements, whether written or oral.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

20. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless expressly agreed in writing.

By using ask-oracle.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.